We face the fast-changing trends such as market maturity, diversifying individual lifestyles and fierce competition across different business sectors together with the acceleration of digitalization. To respond to these changing trends and to establish our vision for the future, the Group has been promoting the GP10 Plan Stage II, a 10-year business plan in place since the fiscal year 2016.
We aim to be a customer’s lifestyle partner to enrich their hearts through offering "fun, happy and tasty" experiences. One of the most characteristic points of the Group is to have various touch points with customers since we operate different types of retail stores such as department stores, supermarkets and specialty stores in the Kansai region. We strive to build up new customer relationships and business models through integrating real store network and digital technologies. As a retail conglomerate, we embody and deepen strategy for ensuring market dominance in the Kansai region at the same time as fortifying each business.
As we named our company "H2O retailing corporation," we aim to be a corporate group essential to customers and society just like water by enhancing our business and contributing to regional societies and the future of the earth.